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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luis Antonio García Rodríguez

Luis Antonio García Rodríguez

March 6, 2025

5  out of  5
rating by Luis Antonio García Rodríguez
"Personal altamente calificado te muestra el camino para obtener un seguro confiable y que se ajuste a tus necesidades y posibilidades económicas. Totalmente satisfecho con el servicio recibido."
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Montez Cosby

February 25, 2025

4  out of  5
rating by Montez Cosby
"Mai is a wonderful agent she has & always go above and beyond to assure I'm taken care of"
We responded:
"Thank you for your review! We’re so glad to hear that Mai has consistently gone above and beyond for you. Providing exceptional service is our top priority, and it's great to know that she has made a positive impact on your experience. If you ever need anything else, please don't hesitate to reach out. We appreciate your trust in us!"
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Thomas Usher

February 24, 2025

5  out of  5
rating by Thomas Usher
"This is for Jahnaya, who made my transfer to my current vehicle as smooth as butter coated in oil. Thank you for your speedy work."
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Peter Nsasa

February 24, 2025

5  out of  5
rating by Peter Nsasa
"Maria was great I get my life insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Maria was able to assist you with your life insurance needs. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is our top priority!"
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Carmen Perez

February 20, 2025

5  out of  5
rating by Carmen Perez
"Maria es muy excelente me ayudo mucho"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tiffany Boards

February 18, 2025

5  out of  5
rating by Tiffany Boards
"Mai, is totally amazing!!! She is a Beautiful- great asset to, Mr. Wallace Barber’s State Farm Agency! I enjoy taking with her often as well as, Mr. Barber! They are a wonderful group of individuals and will take care of you like you’re their own family."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Mai. We truly believe in treating our clients like family, and it's wonderful to know that this shows in our service. Your feedback means a lot to us, and we look forward to continuing to assist you in the future!"
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Dudut 5758Q

February 18, 2025

5  out of  5
rating by Dudut 5758Q
"Good service and very welcome and give the best solution for me , thank you so much"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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jonathan berry

February 14, 2025

5  out of  5
rating by jonathan berry
"Maria was so helpful she really knows her stuffshe helped me set up my drive save and drive and now I'm back on the road saving money! great place 😁"
We responded:
"Thank you for taking the time to leave us such a wonderful review! We're so glad to hear that Maria was able to assist you with the Drive Safe & Drive program and that you're back on the road saving money. We pride ourselves on our knowledgeable team and are thrilled that you had a positive experience. If you have any more questions or need further assistance, don’t hesitate to reach out. Safe travels!"
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Steven Stone

January 28, 2025

5  out of  5
rating by Steven Stone
"Very helpful when I wrecked my car. Was able to get tow fee back no problem and quick on estimate for damages to get repairs done."
We responded:
"Thanks Steven!"
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feza kibungu

January 28, 2025

5  out of  5
rating by feza kibungu
"I was happy the she help me today,l’m very appreciated your kindness. Thank you."
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Brian Adams

January 21, 2025

5  out of  5
rating by Brian Adams
"This agency is second to none. The customer service is superb, Maria went above and beyond to make sure that I was getting the most out of my policy. I highly recommend Wallace Barber’s State Farm branch."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tyrone Marshall

January 3, 2025

5  out of  5
rating by Tyrone Marshall
"Maira, was fantastic in helping me navigate through the paperwork and signing process with State Farm. She was brilliant, thank you Maira!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angela Alcorn

November 20, 2024

5  out of  5
rating by Angela Alcorn
"Super helpful and knowledgeable Maria is wonderful !"
We responded:
"Thank you for your kind words! We're thrilled to hear that Maria provided you with such helpful and knowledgeable support. If you have any more questions or need further assistance, feel free to ask!"
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Michael Haney

November 19, 2024

5  out of  5
rating by Michael Haney
"Very helpful and understand for your insurance needs."
We responded:
"Thank you for your positive feedback! We're glad to hear that you found our assistance helpful in understanding your insurance needs. If you have any more questions or need further information, feel free to ask!"
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Robert Webb

November 15, 2024

5  out of  5
rating by Robert Webb
"Great place to do business with. Excellent Great people to work I love my girl Maria she’s the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Arod

November 9, 2024

5  out of  5
rating by Arod
"A great experience came up with a solution ASAP!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Henry Mulumba

November 5, 2024

5  out of  5
rating by Henry Mulumba
"Maria was very helpful with my claim."
We responded:
"Thank you for your kind words! We're thrilled to hear that Maria was able to assist you with your claim. Our team is dedicated to providing excellent service, and it's wonderful to know that her support made a positive impact. If you have any more questions or need further assistance, please don't hesitate to reach out!"
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Alice Kemadjou

October 31, 2024

5  out of  5
rating by Alice Kemadjou
"the staff lady ,she is very friendly and very good for her job. thank you for everything girl .yajaira you are the best 👌 👍"
We responded:
"Alice, we couldn't agree more. Yajaira is absolutely the best! Thank you for your 5-star review!!!"
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Cristina Euceda

October 19, 2024

5  out of  5
rating by Cristina Euceda
"I’ve been a client for over 4 years now and I can’t complain they’ve been great to me and answered all questions I’ve had.. Respectful, knowledgeable, and helpful."
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the past four years. It’s wonderful to hear that our team has been able to assist you and meet your needs. Your satisfaction is our top priority, and we look forward to continuing to provide you with the best service possible. If you ever have more questions or need assistance, don’t hesitate to reach out!"
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James Itson

July 12, 2024

5  out of  5
rating by James Itson
"Wonderful insurance agent with excellent staff!"
We responded:
"Hi James, thank you for the wonderful review. It is our pleasure working on the insurance with you. If you need anything don't hesitate to reach out to our office."
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Souhil Di Zenatti Abdesselam

June 15, 2024

1  out of  5
rating by Souhil Di Zenatti Abdesselam
"Keep raising prices, when I asked why, the guy said my kia has more value lol. It's like my Kia became a lamborghini, what a joke, and how dishonest he is. Please go somewhere else."
We responded:
"We apologize for the frustration you experienced regarding your rate increase. Please contact our office directly at 859-543-0300 so we can address your concerns and find a suitable solution. - Wallace"
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krono terria

June 15, 2024

1  out of  5
rating by krono terria
"Avoid this place like the plague, he will raise your premium prices with NO REASON. When I confronted him he said it's state farm not him. Lol"
We responded:
"We apologize for any confusion or frustration and invite you to contact our office directly so we can address your concerns and clarify any misunderstandings. - Wallace"
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larry bailey

June 3, 2024

5  out of  5
rating by larry bailey
"Been with this office for over 20 plus years"
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Keith Newsome

May 29, 2024

5  out of  5
rating by Keith Newsome
"We recently had to get some additional coverage in a short window of time. Mai couldn’t have done more to make it happen. She went above and beyond to make sure we got the coverage we needed."
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Taylor Murphy

May 16, 2024

1  out of  5
rating by Taylor Murphy
"Ive been with state farm for almost 10 years & i’m very dissatisfied with wallace & his crew right now . They took off a car that was totaled out by ya’ll but also took off another car that wasn't totaled . Then when we called to add it back they costed us more money . Im really not happy ."
We responded:
"I'm sorry to hear about your dissatisfaction and would love the opportunity to discuss further. It's frustrating when changes to your policy result in unexpected costs. Please give me a call at your convenience. Sincerely, Wallace"