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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jon Silva

September 16, 2023

1  out of  5 rating by Jon Silva
"Wallace Barber and his team incompetence knows no bounds. Repeatedly his team have failed to comply with my and fiancé’s request to transfer insurance and when they finally did. Wallace sent it to the wrong person. Wallace is solely responsible for the behavior and incompetence that has absorbed his team and cost me additional money in premiums. Wallace’s incompetence is only surpassed by the rudeness and a horrible smell in his office which also signals to bad hygiene. Do yourself a favor and stay far away from his office and team. State Farm is a good insurance company but Wallace Barber and his team are horrible at their job."

Mary Estes

June 3, 2023

5  out of  5 rating by Mary Estes
"Everyone in the office is so willing to help and will stay with you to get things done right. Always in a good mood and they always put you at ease. I live in a different town then where their office is. I could have picked the one closer to home but didn't, not sure why. I am however, very pleased that I didn't. This bunch of state farm agents are the best and always go above and beyond. Thank you!"

Natasha Sanford

December 15, 2022

5  out of  5 rating by Natasha Sanford
"I would like to thank Jayla and Wallace for assistance me in get a great rate with my car insurance and for being professional friendly I appreciate the business!!❤️❤️"


March 15, 2022

5  out of  5 rating by SGL 6
"Always great customer service from everyone- especially Cherisse!"

Jeni Al Bahrani

February 4, 2022

5  out of  5 rating by Jeni Al Bahrani
"We have been a customers of State Farm for many years but the service with Wallace Barber has been the best we have ever encountered. Wallace Barber and his staff have been outstanding to work with!"


February 2, 2022

5  out of  5 rating by jerryharanczyk
"Called Andrew for three price quotes , got them back the same day, appreciate the quick response , very professional , i spend my money where i'm treated good- thank you"
Profile photo of Stacy Logan

Stacy Logan

December 1, 2021

5  out of  5 rating by Stacy Logan
"Wallace Barber and staff have been very Responsive before the Pandemic, during the Pandemic and now Forever. Thanks State Farm."

Eric Stacy

July 7, 2021

5  out of  5 rating by Eric Stacy
"Wallace is very professional and responsive when dealing with his clients. If you are looking for a great insurance agent, look no further than Wallace Barber."

Caitlin Mittle

July 7, 2021

5  out of  5 rating by Caitlin Mittle
"Wallace is a very honest, hard working insurance agent. He is the real deal! State Farm has great coverage for your home and auto."

G. Cobble

June 22, 2021

5  out of  5 rating by G. Cobble
"Nice agent."

Ma Mie

June 1, 2021

5  out of  5 rating by Ma Mie
"Very pleasant experience."

Tony Rance

December 16, 2020

5  out of  5 rating by Tony Rance
"Outstanding customer service! Extremely patient and knowledgeable of services offered."

Kimber Thornton

October 23, 2020

4  out of  5 rating by Kimber Thornton
"They helped me but couldn't help me..."

Naomi Naomi

August 31, 2020

5  out of  5 rating by Naomi Naomi
"Everyone that works there is very helpful and polite. They are patient and caring. my sister had passed and they sent me a sympathy card. It was very much unexpected but appreciated"

John russell

August 14, 2020

1  out of  5 rating by John russell
"Did not return my call. 1 star"

Ronnie Scrivner

August 13, 2020

5  out of  5 rating by Ronnie Scrivner
"Have been a client of Wallace Barber State Farm for over a decade and continue to be impressed by their service. Cherisse is always so professional and supportive with whatever request we have or information we need. Their dedication to their clients needs is obvious and we are so thankful they always take care of us without hesitation. Would highly recommend Wallace and his staff!"

Stacy L.

July 10, 2020

5  out of  5 rating by Stacy L.
"Wallace has been my agent for over 10 years, and I have multiple policies with him. He and his staff are very courteous, professional and hard-working. Whether you are dealing with them in person or over the phone, you'll receive the same exceptional customer service. I highly recommend."


June 29, 2020

5  out of  5 rating by Dre
"The team is great and are always on top of things, even on the holidays when their not in the office..."

Rance Ellison

May 19, 2020

5  out of  5 rating by Rance Ellison
"Professional and courteous service, while making sure you feel apart of the StateFarm Family."

Bridgette Long

March 4, 2020

5  out of  5 rating by Bridgette Long
"I had a great experience dealing with Cherisse! I had many questions and assumed I would be on the phone forever. She explained everything, in terms I could understand, and in record time! Although I have not yet switched to State Farm, she has still assisted me with questions and new quotes as I wait on them to beat my current insurance cost. She is always very polite and I look forward to becoming a State Farm customer after seeing what exceptional customer service they provide. Give Cherisse a call, you won't regret it!"

George Turnley

February 21, 2020

5  out of  5 rating by George Turnley
"Had a great experience Very good very polite"

Steven Stone

February 12, 2020

5  out of  5 rating by Steven Stone
"Very kind and courteous. I lost my debit card and when I replaced it I forgot to let them know. They were very helpful in getting that corrected."

Brian Langley

February 7, 2020

5  out of  5 rating by Brian Langley
"I have had only exceptional customer service calls with Wallace-Barber. I understand that insurance policies are complex, and sometimes timelines, payments, or other issues aren't what the customer expects. Every time I have inquired with Wallace-Barber, they have been friendly, and quick to resolve the issue. Highly recommended agency."

Dennis Thorpe

January 26, 2020

5  out of  5 rating by Dennis Thorpe
"I talked to an agent that was extremely knowledgeable that was able to save more money and provide better coverage. I also spoke to Mr Barbour, who was able to help me with other insurance issues as well. Office was laid back and not intimating."

Nina Masterson

January 25, 2020

5  out of  5 rating by Nina Masterson
"They are awesome...Cherise helped me the last time I called...very friendly and professional!!!"